KPIs – The Matrix for Restaurants

The restaurant industry is projecting strong growth for the next five years due to various factors like new restaurant chains as entrants, focus on high quality products and increased use of technology and online/mobile apps…

Re-opening restaurants in a post COVID world

As the hospitality sector in the UK looks forward to reopening business after 17th May 2021, there are various considerations that each restaurateur has to consider and assess for himself/herself…

Customer Loyalty Programs

“Oh, I just received a message that I am being offered a 50% discount on my favorite dish on my birthday!” said Susan to her friend. “Amazing, this restaurant is more of a friend of yours than us. Which restaurant is this?! I want to go there too”…

Smart Inventory Management

“Would you believe a huge crowd of people came to my restaurant these Easter holidays? I ran out of lettuce and bread!” said Edward, a restaurant manager. “Gosh! I think it’s high time you took your inventory seriously, mate”, said Garry…

Riding the tides of restaurant labor costs

The primary challenge facing any restaurateur are the restaurant’s operating costs and sales. Due to the recent changing landscape for restaurants, challenges have increased…

Building trust through food hygiene training and certifications

Any business dealing in food has to ensure that food is safe to eat. For that they are required to comply with food safety regulations and have procedures…